Canon Managed Print Services

Canon Managed Print Services are delivered within a structured 5 phase cycle, using ITIL®1 service delivery and PRINCE2® project management methodologies.

Engagement throughout every phase of the cycle includes all the appropriate decision-makers, this ensures the managed print service is functionally, as well as commercially, sound and technically appropriate.

With our flexible MPS solution you can outsource print management, ensuring that your organisation will benefit from the highest level of service delivery, world-class technology and lasting business value.

5 phases to a new level of efficiency.

Canon MPS is based on IT Infrastructure Library (ITIL) methodology that delivers value over five distinct but inter-dependent phases:

1. DISCOVER

Canon will conduct an MPS Audit to understand your requirements. The audit process will assess your current print fleet, print behaviour, capturing project requirements and determining a total cost of ownership for the current state. Read more

2. DESIGN

Canon’s experienced consultants will use your MPS Audit results to design a print and document solution that meets and evolves with your changing needs. We’ll work with you to define the business case, propose the service solution and clearly state the guaranteed savings. Read more

3. TRANSITION & IMPLEMENT

Our team will implement a program to ensure a seamless transition to your new managed solution, using a defined methodology, training and communications to support both your organisation and end-users. Read more

4. SUPPORT & MANAGE

Our Client Service Manager will ensure your print fleet and document workflows maintain optimum performance over the long term, placing the highest importance on achieving agreed KPIs and SLAs. Read more

5. REVIEW

Canon MPS will use captured service and performance information to deliver continual improvements, supporting your evolving organisational needs. Read more

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