5 phases to a new level of efficiency – Transition & Implement.

We project manage the implementation of your new solution to ensure a seamless transition, all the time working to minimise the impact on operational activities and end-users. We ensure that every element is delivered in line with your on-going operational needs and key performance indicators.

Program Management Communication & Education

While implementing a new printing and workflow system can be unsettling, a proactive approach to engage staff, create understanding and build loyalty can minimise the impact.

The Canon MPS team will work closely with people in your organisation who could be sensitive to change. Face-to-face communications as well as intranet and email promotions can be used to convey and develop understanding.

Only through effective and consistent communication of the change itself; of the requirements and benefits of that change; and the impact on the end user, can resistance to change be removed and future state achieved

End User Training

When it comes to getting the most from your MPS solution, end user training is critical. Canon’s comprehensive training program will be tailored to meet your organisational and end user needs.

Training can be conducted via a variety of methods, including classroom-based courses on or off-site, as well as one-on-one or small group programs.

During the training program your staff will learn:

• How new devices work, highlighting features/functions to maximise productivity
• How to manage workflows and usage as a result of new software applications
• Who to contact at Canon for ongoing printing needs

Hardware, Software & Services Implementation

Following the Discover phase, all activities will be designed and scheduled to minimise disruption to your organisation.

New devices and software will be installed and existing devices redeployed and/or removed, in line with an agreed schedule, to ensure a smooth transition from the legacy environment to the future state.

Transition & Implement

Deliver and integrate the technology within the IT environment, certify the execution of security compliance and technical training and deliver the services and manage the change (behaviour).