5 phases to a new level of efficiency – Design

Document and test the proposed technology within your IT environment, confirm the security compliance of the solution, integrate procedures within helpdesk systems, define the business case, propose the service solution and state the guaranteed savings.

Canon will use data from the Discover phase of MPS to design a solution that will optimise the way your organisations operates.

The solution we recommend will incorporate the most appropriate hardware, software and services to deliver measurable benefits over the long term. Importantly, it will be planned to suit your operational needs and desired pace of change.

Depending on your organisational needs your MPS design can:

• Ensure a consistent user experience with the same user interface across all devices, so minimal training and support are required
• Provide sophisticated functions that make working life easier, such as scan direct to email, PDF or into existing systems
• Deliver a universal printer driver, which means users can use any device without having to install individual drivers for each device
• Allow My Print Anywhere, meaning users can pick up their pages when and where they want, without worrying that someone else will collect them by mistake
• Draw on our range of world-class printing and imaging devices and a strong suite of software products to optimise your organisations print management
• Define clear policies and governance to determine device types, availability and capacity; as well as ensuring that the right people can output to the right resource, at the right cost
• Extend to the support for and management of 3rd party devices within your existing fleet, proving a single point of contact for print related services by managing consumables and maintenance arrangements on your behalf. In this case we will work with you to remove excess costs by consolidating your print fleet over an agreed timeframe

Canon will discuss and design the contract SLAs with you prior to commencing implementation, to ensure expectations are clear and that we can measure your solution’s success against defined objectives.

Project Management

Our project management service ensures the deployment of the MPS solution in accordance with agreed parameters, such as time, quality and cost control, to ensure a smooth transition.

Using assigned Project Managers and/or management teams, we co-ordinate all deliverables in order to minimise disruption to your organisation and to maximise the speed, ease and simplicity with which the new solution is adopted. This will include key milestones and User Acceptance Testing (UAT).

Canon Solutions, Business and Service Design Consultants will work with your team to create a service architecture design to deliver the optimum print environment to support your objectives.