Canon Managed Print Services are delivered within a structured 5 phase cycle, using ITIL®1 service delivery and PRINCE2® project management methodologies. Engagement throughout every phase of the cycle includes all the appropriate decision-makers, this ensures the managed print service is functionally, as well as commercially, sound and technically appropriate. With our flexible MPS solution you can outsource print management, ensuring that your organisation will benefit…
Canon Managed Print Services Review Regularly propose actions to improve the performance of the infrastructure. Certify the functional and security compliance of any Configuration Item change in the Customer’s IT environment. Regularly propose actions to improve performance from both a commercial and operational point of view. Review Unlike some managed service solutions, Canon Managed Print Services includes a Review phase to ensure the solution we…
Managed Print Services – Support & Manage Support & Manage Maintain the end to end solution and keep the systems up to date, constantly monitor performance, maintain the services and manage the fleet. Constantly monitor and report performance. Fleet Management In order to support our customers’ organisational objectives, we design and implement tailor-made print management solutions that address our customers’ needs − both now and…
We project manage the implementation of your new solution to ensure a seamless transition, all the time working to minimise the impact on operational activities and end-users. We ensure that every element is delivered in line with your on-going operational needs and key performance indicators. Program Management Communication & Education While implementing a new printing and workflow system can be unsettling, a proactive approach to…
Document and test the proposed technology within your IT environment, confirm the security compliance of the solution, integrate procedures within helpdesk systems, define the business case, propose the service solution and state the guaranteed savings. Canon will use data from the Discover phase of MPS to design a solution that will optimise the way your organisations operates. The solution we recommend will incorporate the most…
The Discover phase of Canon Managed Print Services provides the vital baseline from which to launch a new print and document management strategy. First we carry out an MPS Audit Using a powerful combination of specialist software and professional expertise, we’ll undertake a detailed assessment of your print and document environment, identifying how your organisation manages its print and document workflows today and how you…
